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May 09, 2026

Fixing Franchise Support: Best Practices Align Multi-Unit Franchisees and Franchisors

Franchising.com

Corporate partner Brian Schnell authored an article for Franchising.com to share the best practices for improving alignment between multi-unit franchisees and franchisors.

Schnell emphasizes the importance of measuring alignment at every level, tailoring support to meet specific needs, investing in experienced field consultants, and modifying restrictive covenants in franchise agreements.

“At heart, these best practices are about building trust between franchisors and multi-unit franchisees. By working together, both sides lower the barriers to long-term success,” Schnell concludes.