Sharpen Technologies Raises $14M in Growth Capital

Customer service software developer Sharpen Technologies Inc. raised $14 million in growth capital in a funding round led by Multiplier Capital and Bridge Bank.  The funding round included two tranches of senior and subordinated secured debt, and a new series of preferred stock. Faegre Drinker represented the Indianapolis-based Sharpen Technologies in the transaction, which also included existing investors. Sharpen Technologies, whose software enables customer service agents to work remotely from any location utilizing an internet connection, a personal computer and a set of headphones, saw revenue increase by more than 100% and new bookings go up by more than 40% in 2020.