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November 21, 2013

BTI Consulting Ranks Faegre Baker Daniels 9th Nationally in Client Service

In its BTI Client Service A-Team 2014 report, the BTI Consulting Group ranked Faegre Baker Daniels ninth. According to BTI, the 30 top-ranking firms serve their clients five to 15 times better than all other law firms.

BTI's research is based solely on objective, unbiased client feedback. No law firm can buy, self-recommend, self-nominate or influence the outcome. This year's report relies on nearly 300 independent, one-on-one interviews with corporate counsel to delineate—by name and rank—precisely how 330 law firms perform along the 17 activities designated by BTI as drivers of superior client relationships.

Within each of the 17 activities, BTI further divides its top picks into "Best of the Best," "Leaders of the Best," and "Honor Roll of the Best." Faegre Baker Daniels earned Leaders of the Best status in five activities: Commitment to Help, Anticipating Client Needs, Providing Value for the Dollar, Handling Problems and Innovation.

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