Paralegals are critical to the success of a law firm. In March 2015, Law360 published an article on habits that can make a paralegal successful.” Yvonne Miler, the human resources director at FaegreBD, and Lisa Beck, the firm’s human resources manager, aided in compiling these helpful habits for Law360.
Beck stressed that paralegals have to keep their technological skills sharpened in an ever-changing tech environment. “The rise of the Internet and computer-based technologies have dramatically redefined the nature of legal practice, and in an era where technology can become obsolete in months and there’s an app for everything, staying on top of new databases and services is a matter of survival. The best paralegals are constantly on top of this shifting landscape and can pinpoint the best services for their practice groups,” said Beck.
Along with technical skills, paralegals must have inter-personal skills to defuse the tense moments that often go along with high-stake legal matters. “Effective paralegals have a strong emotional intelligence that allows them to navigate all sorts of personalities and put people at ease,” said Miller.
“A paralegal’s bottom line comes down to building relationships with professionals in the firm and showing that he or she is reliable and can be trusted, so they can navigate various situations regardless of who they are talking to,” Miller added.