March 3, 2015

Learning From Capstone To Solve Your Email Headaches


Washington, DC Of Counsel, Jason R. Baron was a featured speaker during OpenText’s “Learning From Capstone To Solve Your Email Headaches “ webinar on March 3, 2015.

Email has been an IT headache for at least two decades, pushing infrastructure to its technical and budgetary limits. And, as CIOs have seen their budgets flat line, the importance of better email management has only increased. Yet, most organizations have failed to meet this challenge. To make matters worse, many email messages today are clearly business records, and courts and regulators are losing patience with organizations that do not treat them as such. The challenge isn’t going away any time soon. Email is how business gets done in today’s world. Managing it effectively is critical to business success and to meeting legal and regulatory requirements.

Few organizations face an email challenge on the same scale as the U.S. Federal Government where single agencies can produce tens of millions of emails per week. With the impending 2016 deadline imposed by the Managing Government Records Directive1 to manage all email electronically rather than “print and file,” and the recent spotlight on the IRS email issue, Federal agencies are striving to implement an agency-wide Email and Records Management solution.

During the webinar, our guest experts:

  • Discussed the Federal Government’s “Capstone” approach to email management.
  • Examined the benefits of the simple and pragmatic Capstone approach, as well as its limitations.
  • Considered whether a Capstone-like approach will work for the private sector.
  • Discussed how the private sector (and government) can build upon and improve Capstone by leverage advances in email auto-classification technology.


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